Shipping Costs

Free domestic shipping on orders $51 and above within the USA.

For orders under $51, domestic shipping charges are shown at checkout.

Charges vary based on destination, weight, and the carrier selected. You’ll see the exact cost during checkout.

Shipping Times

For domestic orders, Standard Shipping takes 4-8 business days and Priority Shipping takes 2-5 business days. (via trusted carriers such as USPS, UPS, and FedEx.)

All orders ship from Illinois, US. (60056)

Processing Times

Processing Time: Orders are typically processed within 1–2 business days (Monday–Friday, 9 AM–5 PM CST), excluding holidays.

Order Cut‑off: Orders placed after 2 PM CST will begin processing the next business day.

Duties, Taxes & Customs

For international orders, all duties, tariffs, taxes, and customs fees are the customer’s responsibility.

We are not responsible for delays due to customs processing; any additional charges are the customer’s to pay.

Order Tracking

Upon shipment, you’ll receive a tracking number via email.

Track your order anytime here: Track My Order – Kashmir420

Delivery Issues & Claims

If an order arrives damaged, please file a claim with the carrier immediately. Be sure to:

Keep the damaged packaging.

Provide photos documenting the damage.

Shipping Restrictions

Shipping restrictions vary by location. You, the customer, are responsible for complying with all federal, state, and local regulations regarding tobacco and accessory items.

We do not ship to:

Locations where tobacco accessories are prohibited by law.

Lost or Stolen Packages

If a package is marked delivered but not received, you must:

If unable to resolve, notify us within 7 days so we can assist.

Contact Us

Phone: 1‑866‑233‑8796

Email: support@kashmir420.com

Address: 1601 W. Algonquin Rd., IL 60056 (for returns and inquiries during business hours).